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Genesys Cloud Setup for Beginners (Step-by-Step) | From Activation to First Call
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Genesys Cloud Setup for Beginners (Step-by-Step) | From Activation to First Call
If you just purchased Genesys Cloud and don’t know where to start, this is the first video you should watch. In this step-by-step tutorial, I’ll walk you from activation all the way to your first working phone call. 00:00 Intro 00:27 Activation Link 02:17 User Setup 04:02 Create a Site 05:30 Phone Base Settings 06:32 Add WebRTC Phone 09:22 ...
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