Salesforce has agreed to acquire Cresta, a voice-first customer experience platform whose voice agents serve Marriott, ...

Royal London has named IBM its technology infrastructure partner as IT staff brace for hundreds of job cuts and a move to India, The Register reported.

Iraq's Health Ministry is not renewing Apex Health's hospital management contracts in Karbala and Dhi Qar, handing the ...

Canva's restructuring affects 1,271 people, or 22% of its workforce, as CEO Melanie Perkins says growth has slowed for the ...

U.S. employers announced 43,994 job cuts in October 2026, the lowest for the month since 2023, as seasonal hiring plans rose ...

Lifted, an Upwork company, has acquired Berlin-based employer of record WorkMotion for about $129.7 million in cash, funded ...

Katalyst, backed by e4n Group, has acquired South Carolina managed IT and cybersecurity provider Bluetowne, its second ...

Singapore retrenchments rose to 4,800 in the third quarter of 2026, the most since 2020, even as total employment grew by ...

The Office Gurus told Select VoiceCom staff in Cebu and Davao that pay and existing benefits remain unchanged in the ...

U.S. quits rose to 3.4 million in September 2026 while job openings were little changed at 7.5 million, the Bureau of Labor ...

IBPAP president Celeste Ilagan says the Philippine BPO industry is still growing as AI automates entry-level work and bigger players buy smaller firms.

Kenya held talks with Germany's call center association CCV, whose 336 members come from an industry employing 560,000, as it courts BPO investment.