Octopus Energy has been forced to refund £1.5 million to customers following an Ofgem investigation. The nation's largest ...

The UK's largest energy supplier has been forced to refund customers after Ofgem found that over 34,000 prepayment meter ...

An investigation carried out by energy regulator, Ofgem, has found errors with more than 34,000 prepayment meter customer ...

FTSE 100 company undergoing quarterly reviews by energy regulator in relation to investment in its high-voltage cables ...

Ofgem found more than 34,000 prepayment meter customers between 2014 and October 2023 did not receive final bills within six ...

The energy supplier has agreed to pay a total of £1.5 million in refunds and compensation after failing to provide customers ...

Ofgem found more than 34,000 prepayment meter customers between 2014 and October 2023 did not receive final bills within six ...

The gas and electricity supplier will be paying the hefty sum after regulator Ofgem found more than 34,000 prepayment meter ...

The regulator found more than 34,000 pre-payment meter customers between 2014 and October 2023 did not receive final bills ...

The government’s decision to rule out a zonal electricity pricing system brings to a close a period of intense energy sector ...

The payout includes £231,000 of credit remaining on accounts when they were closed, energy regulator Ofgem has said.

Octopus had agreed to pay a total of £1.483 million in compensation and redress, an average £43 per affected customer, in ...