Axa XL has announced two senior promotions within its US cyber and technology division, underscoring its investment in ...

Closing the digital gap, often referred to as ‘digital transformation,’ is often the shortest path to realizing better ...

8x8 Engage is part of the 8x8 Platform for CX which seamlessly unites contact center, unified communications, and communication APIs to help organizations connect customers and teams globally, ...

Each year, across personal and commercial landscapes, more U.S. consumers are gravitating toward mobile devices as their ...

HGS (listed on BSE & NSE), a leading provider of solutions in digital experience, applied AI business process management (BPM), and digital media services, launched a world classCustomer Experience ...

The Role of IT in Driving Customer Engagement In today's fast-paced world, customers have high expectations for their buying experiences. From the initial product research to the final purchase ...

The beauty of modern-day marketing is that it’s not about choosing just one channel. Direct mail and digital are partners in persuasion.

CMO Katie Gohman explains how talent like “Bridgerton” star Nicola Coughlan is key to connecting with both salon pros and everyday consumers.