One month later, we've closed the poll on the question we asked about State Farm lowering labor rates in your area. We also received some comments from shop owners and operators for whom the insurer ...

PartsTrader's Greg Horn and Mitchell's Ryan Mandell discuss the current state of parts availability and upcoming factors for ...

Restorers and builders can search by year, make, model and OEM paint code to find and recreate the precise factory color of ...

Quotations include delivery timelines, allowing shops to align parts arrival with repair plans. Shops can select slightly ...

Advanced nozzle technology helps enable a simpler refinishing process with less overspray, less wasted material and a finish ...

Direct repair agreements – and in California, state regulations – prohibit participating shops from charging administrative fees related to processing of total losses. But the percentage of U.S. shops ...

As collision repair businesses look for ways to protect profitability in a challenging market, one often-overlooked ...

From repair planning to parts procurement and market intelligence, the new AI tools turn OEC’s $14+ billion in annual parts ...

As dash cams and in-vehicle recording systems become more common, shops need clear policies and procedures to protect their ...

Implement visual management strategies and set boundaries to protect your employees’ focused work time and enhance your ...

The compact diagnostic device guides technicians through vehicle identification, OEM scans, supported IVS scans, and ...

State Farm’s leverage influences customer choices, often steering them toward preferred repair shops through subtle pressure and misinformation. The estimate and claims process has become complex, ...