Last month, we spoke with a marketing director at a major consumer goods brand who was drowning in retail media complexity. I spend half ...

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Kroger held to its 2025 profit forecast EPS outlook of $4.60-$4.80, as the company continues to reinvest in lower pricing as consumers seek value in an uncertain economic environment.

When you bring emotional intelligence into the mix, the focus shifts to how people perceive prices—creating a model that's built around the customer, not just the market.

Democratic U.S. Sens. Elizabeth Warren of Massachusetts and Bob Casey of Pennsylvania fired off a letter to Kroger last fall demanding to know whether it would use its electronic labels as part of a ...

Investigation finds Kroger uses customer data to estimate income and target discounts—sometimes inaccurately. Shoppers with lower predicted income or education may receive fewer deals, while ...

LOUISVILLE, Ky. — Grocery chain Kroger denied reports from The New York Times, and most recently, The Nation, that it is using facial recognition in stores in connection with dynamic pricing, which a ...

He described the dysfunction that dynamic pricing bought to a Kroger outlet in Redmond, Wash. in 2019: “ESLs were constantly breaking so you would walk down the aisle and there would be duct ...

Kroger-Albertsons merger blocked by federal judge The ruling is a decisive win for the Federal Trade Commission, which has cracked down on megamergers on antitrust grounds.

Dynamic pricing is a hot topic in retail, but hints of such a strategy at big-name grocery retailers such as Kroger and Walmart have sent shoppers out the door. With over one-fifth of U.S. consumers ...

Kroger recently faced backlash after the grocery store announced its plans to use in-store cameras for facial recognition.