Chennai: State govts could levy state income tax to boost their revenue like in the US, former RBI governor C Rangarajan has ...

Reserve Bank of India (RBI) governor Sanjay Malhotra has pulled up banks and financial institutions for masking customer ...

Reserve Bank of India Governor Sanjay Malhotra has a good reason to worry about the quality of customer service at Indian ...

The meeting comes amid growing scrutiny of the urban cooperative banking sector, following allegations of financial ...

RBI Governor Sanjay Malhotra advises urban cooperative banks to boost depositor trust, enhance customer service, and ensure ...

RBI Governor urges UCBs to prioritise customer service, operational resilience, and growth, emphasising trust and ...

Calling for a paradigm shift in grievance redressal through the adoption of artificial intelligence (AI), Reserve Bank of ...

The RBI is facing contradictory expectations, with the government preferring a stronger currency, economists and policymakers ...

RBI Governor Sanjay Malhotra urged urban cooperative banks (UCBs) to strengthen resilience against IT and cyber risks during ...

RBI meets with select representative of urban cooperative banks amid allegations of financial misappropriation at the New ...

Sanjay Malhotra says UCBs also need to be mindful of their responsibilities, particularly given the trust reposed in them by ...

AI can help categorize incoming complaints by urgency, complexity, or subject area, ensuring minimal delay in reaching the ...