Ever feel like tech support systems are designed to frustrate you, perhaps in the hope that you’ll just give up and stop trying? For HP, that was literally the case. It’s been confirmed that the ...

In an odd approach to trying to improve customer tech support, HP allegedly implemented mandatory, 15-minute wait times for people calling the vendor for help with their computers and printers in ...

Regardless of how busy HP's customer service line was, callers would be told HP was 'experiencing longer waiting times,' in a ...

HP said the laptop will support Microsoft’s Copilot+ PC experiences when an updated is available from the operating system giant. This is unlike HP’s Snapdragon X-based EliteBook Ultra and ...