The delivery company did not give a reason for ending the nearly 2-year-old pilot but said it still resulted in new ...

Some are capitalizing on Skype’s disappearance. Hushed, which started as an anonymous calling app, bills itself as a Skype ...

DoorDash Inc. ended a pilot of its voice-ordering product for restaurant clients, a year after it poached talent from an ...

DoorDash has been expanding beyond its core delivery service to offer more enterprise ... include a 10-year ban on US states regulating AI in ‘big, beautiful’ bill DoorDash launched the ...

DoorDash Inc. ended a pilot of its voice-ordering product for restaurant clients, a year after it poached talent from an artificial intelligence startup to bolster the product. DoorDash's decision ...

The voice-ordering product, launched in August 2023, was designed to help restaurants manage calls during busy periods.

The reversal suggests that AI technology is yet to compete with the nuance and emotional capabilities of human workers, particularly in cases such as customer service, where a sense of empathy is ...

BUSINESSNEXT has launched Service AI agents. According to the company, these AI agents offer the potential to reduce costs by nearly one-third and decrease financial fraud by 40%, these advanced ...

DoorDash is set to acquire SevenRooms for $1.2 billion, aiming to boost its Commerce Platform with enhanced in-store capabilities. This acquisition will equip merchants with tools to improve ...

AI obsolescence is “coming for basically everyone in due time,” says Shawn K, an engineer who went from earning $150k to being locked out of the workforce for over a year.

DoorDash shares are sinking Tuesday after the food-delivery company posted first-quarter revenue that undershot analysts' forecasts. The San Francisco-based company reported Q1 revenue of $3.03 ...