Contact centers today wrestle with multifaceted operational challenges that impact their ability to deliver consistent, high-quality customer experiences. These range from managing high employee ...

This is the first to be held at the revamped venue, drawing thousands of attendees who are impressed by the improvements.

A proposal to close and realign schools will come back to the board in February before being taken to the community for ...

The Democratic governor of New York said the new facilities should pay more or bring their own “clean energy,” but details ...

Microsoft says it’s taking steps to address increasing electricity costs with what it refers to as its community-driven AI ...

President Donald Trump's plans to acquire Greenland could cost U.S. taxpayers up front and over the long term.

Lawmakers expressed frustration and shock over cost increases and delays affecting several major state construction projects ...

President Donald Trump and U.S. Northeast governors will direct the nation’s largest grid operator to hold an emergency power ...

State and local officials are asking Congress for a delay on sharing the cost of errors in the federal food assistance ...

Microsoft on Tuesday unveiled an initiative to curb water usage at its U.S. data centers and limit the impact on the general ...

AI cloud management firm Nebius plans to establish its United States hub on 2.5 million square feet of an Independence ...

As Microsoft aligns with a White House call to pay for its electricity, affordability concerns over rising utility bills ...