Salesforce, the #1 AI CRM, today announced it has signed a definitive agreement to acquire Rune Technologies, a leading ...

Combination unites advanced voice agents with the world’s #1 CRM, bringing together the customer, the conversation and the outcome ...

More than a decade ago an engineering team built Slack because they needed a way to coordinate code, log alerts, and talk to each other all in one place. Now, as AI agents move from pilots into live ...

It is not enough to deliver only the technological capabilities of AI – we also have an important responsibility to ensure that AI is safe and inclusive for all. These are our commitments to building ...

Ask Slackbot is a monthly column that answers reader questions about work in the age of agentic AI. Answered by the Slackbot of someone in a different Salesforce role each month, it’s grounded in that ...

Understand prospect vs lead and how to manage them and opportunities to optimise your sales strategies, prioritise resources, and close deals effectively. Understanding the differences between leads, ...

90% of patients want medical AI to have human oversight, and they're watching closely to see if healthcare providers will earn that trust. If you’ve ever waited on hold to make a doctor’s appointment ...

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The World Cup is on, and fans across the globe are rooting on their favorite players. They thrill every time Messi scores a goal, Díaz completes a daring pass, or Martínez blocks a shot. And yet ...

From restoring forests to protecting biodiversity and supporting community wellbeing, nature-based solutions are essential for strengthening ecosystems and reducing environmental impact. But to fully ...