Shein has agreed to pay $100 million to settle an investigation by the U.S. Federal Trade Commission over delivery delays and ...

Physical intelligence will give retail AI systems the reliable data streams they need to see what's missing before it matters ...

NFC is giving physical products a secure digital identity. With the right experience layer behind it, the product itself can ...

AI accuracy was never really the issue. Decision accountability is. Accountability is something you design into an operating ...

The future of e-commerce may be increasingly agent-driven, and this should inspire retailers to be proactive about their AI ...

A board asking about next year's capital budget, residual value exposure, or when to replace the tractors and box trucks that keep shelves stocked is asking a forecasting question. Most retail finance ...

The Federal Trade Commission (FTC) and 20 states on Monday sued Dollar General, accusing the budget retailer of charging ...

Apparel doesn't just adopt more AI, it gets more out of it. Forty-one percent of apparel organizations report gains in competitive positioning and 41 percent in workforce morale, both the highest of ...

Fanatics has partnered with OpenAI to introduce an artificial intelligence-powered shopping feature designed to make it easier for sports fans to discover and purchase merchandise across its online ...

If there’s one thing warehouses don’t lack, it’s data. In fact, e-commerce giants such as Amazon.com ingest upward of 50 million data points per week. Management can now access every statistic they ...

Retailers tend to judge loyalty success by penetration, which measures the share of transactions tied to a member account. It ...

Holiday marketing isn't a switch you flip after Halloween. It's a system you build. The businesses that treat it that way ...