In this practical, hands-on workshop, we'll demonstrate how subject matter experts can shape better AI outcomes by improving ...

The classic one-line definition of Knowledge Management was offered up by Tom Davenport early on (Davenport, 1994): “Knowledge Management is the process of capturing, distributing, and effectively ...

This year’s list of 100 companies that matter in KM reflects both the evolving landscape in which KM operates and the enduring value of knowledge sharing. The KMWorld team thoroughly enjoys putting ...

The number 100 has some magical qualities to it. As we were compiling this year’s list of 100 companies to watch in the KM space, Dick Van Dyke celebrated his 100th birthday. That’s an achievement in ...

These days it’s hard to avoid mentions of AI, which has entered our lives with astonishing rapidity and breadth. Its impact is inescapable. Millions of people worldwide are interacting with chatbots ...

Dayforce, Inc., a global human capital management (HCM) leader, announced its commitment to achieving Federal Risk and Authorization Management Program (FedRAMP) certification—reinforcing Dayforce’s ...

This year’s list of 100 companies that matter in KM is an amalgam of old and new. Out of curiosity about the longevity of companies on the list, we went back a decade and identified 15 companies that ...

Cordial, a leader in messaging for enterprise marketing teams, announced that Tapestry, Inc., a global house of iconic accessories and lifestyle brands, has selected Cordial as its enterprise email ...

SuperApp, Inc., formerly Instabase, Inc., is debuting its new company name alongside its AI collaboration SuperApp, giving teams and the world’s leading AI models one place to think, create, and ...

Clari + Salesloft, a leader in revenue orchestration, is introducing Salesloft Conversation Intelligence, marking a new era for how revenue teams capture, act on, and learn from buyer signals.

The information overload phenomenon besieging knowledge workers is one of the more palpable consequences of today’s information age. In a world in which there are nearly instantaneous updates about ...

AI is only as good as the knowledge that instructs it. Without a governed knowledge base, AI applications can guess, drift off policy, or give the wrong answer. eGain’s trusted AI knowledge platform ...