A handful of analytic frameworks for quality assessment have guided measure development initiatives in the public and private sectors. One of the most influential is the framework put forth by the ...

The CAHPS Surgical Care Survey asks adult patients to report on surgical care, surgeons, their staff, and anesthesiologists. This standardized survey expands on the CAHPS Clinician & Group Survey, ...

Efforts to define terms to advance understanding are incomplete without including the perspective of patients, but we cannot learn from their experiences if we do not know how to ask. 43 The terms ...

The early attention on improvement for diagnosis responded to cases of harm and thus focused on the negative, trying to define exactly what constituted an error ...

A correct diagnosis is essential to understand a patient’s condition and determine the most beneficial management in partnership with that patient. Despite the simplicity of “a correct diagnosis,” ...

Whatever paradigm is used, there are important distinctions to clarify, especially when quality is assessed in case reviews and judgments made about causality and preventability. Because language can ...

This project was funded under contract number 47QRAA22D006G/75Q80124F80001 from the Agency for Healthcare Research and Quality (AHRQ), U.S. Department of Health and ...

Windows of opportunity occur when the impetus for change has grown to a tipping point where new actions, such as investment into a CE’s work, are possible. The impetus for change refers to a health ...

A variety of perspectives influence how different stakeholders approach diagnostic improvement. The most obvious one is based on the viewpoints of patients, caregivers, and clinicians, who focus on ...

Two overarching philosophies continue to shape the terminology used about diagnosis. They create both challenges and opportunities as terms are refined and patients and caregivers are incorporated ...

Integration is carrying out alignment by sharing resources (capital, information, and people) and using common workflows to achieve shared goals. Integration occurs across clinical care, ...

Assessments of healthcare quality tend to focus on discrete elements or facts that are predefined, prospective, and measurable. The quality paradigm is based on the foundational Donabedian model, 7 ...