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After authoring technical articles for two decades, I sometimes sense a problem or issue I’m experiencing will become the subject of an article. That’s just what occurred on a Friday evening a few ...

If you use an Apple device, it can certainly raise a red flag when you get a message telling you there's an issue with your account. You may be worried that someone has hacked you or even spent your ...

The popularity of the Apple Card caused Apple partner Goldman Sachs to struggle to deal with customer service issues, according to a new report from CNBC. The problems have in part led to a Goldman ...

I won't bother you all with the nitty details of the situation, but the bottom line is that my local Apple Store has been sitting on my wife's repaired MacBook Pro for nearly 2 days now, but the last ...

Apple today is announcing a new way to shop for iPhones. The company is introducing a new service, “Shop with a Specialist,” that will offer customers in the U.S. a live video shopping experience ...

(WHTM) — If you are having a problem with your phone or computer, many of us call the company to try to resolve things. But, before you look them up, one woman has a warning. It started when Cookie ...