Individual policyholders and consumer advocates object to the black box nature of AI claims denials and coverage decisions.

Insights from Meet the Insurtech Leaders series on what is the biggest opportunity for insurtechs over the next six months.

AI, data and know-how can make insurers more resilient to climate losses, writes Mike Gulla, co-founder and CEO of Adaptive ...

As AI becomes more operational, there are questions coming up like which models make sense, what it should cost and when ...

Agentic shopping is making insurance more price competitive. But this trend also brings new opportunities, such as AI driving consumer interest in traditionally commercial products.

According to JD Power, personal insurance shopping may trend upward as consumers become more familiar with AI agents.

In the November 3 general election, voters in California, Georgia, Kansas and Oklahoma will choose among candidates who serve ...

Nearly half of policyholders would choose a 60-second AI claim payout over waiting on a human, though 61% still want human ...

Data, when loosely spread across an organization, requires standards and guidance, according to executives from The Hartford, ...

As AI agents drive pure price shopping, the ultimate winners should be the carriers that can identify and price risk, writes ...

About 55% of carriers report they selectively measure returns to evaluate AI investments and to determine the benefits of AI ...