As grocery shopping increasingly goes digital, the industry will need to balance affordability efforts with possible consumer ...

Instacart says it’s done testing grocery prices after criticism that shoppers were unknowingly charged different amounts for ...

Instacart acquired Eversight in 2022 whose AI-powered software allows retailers to test customized pricing and promotions ...

Eversight allowed retailers change prices for the same items at the same location at the same time for different shoppers.

A recent study published by Consumer Reports (CR) alleges that Instacart has been conducting AI-led dynamic pricing ...

A months-long joint investigation by Consumer Reports and Groundwork Collaborative has uncovered widespread price testing on Instacart's grocery delivery platform. The research shows that identical ...

Lawmakers are aiming to crack down on so-called “dynamic pricing” in the wake of a jaw-dropping report showing that grocery delivery app Instacart charged shoppers different prices for the same items ...

An investigation by a group of consumer groups has found that Instacart grocery items simultaneously checked at the same ...