Ever feel like tech support systems are designed to frustrate you, perhaps in the hope that you’ll just give up and stop trying? For HP, that was literally the case. It’s been confirmed that the ...

In an odd approach to trying to improve customer tech support, HP allegedly implemented mandatory, 15-minute wait times for people calling the vendor for help with their computers and printers in ...

The next available representative will be with you in about 15 minutes. "To quickly resolve your issue, please visit our website support.hp.com to check out other support options or find helpful ...