Luxury store sales associates from brands including Miu Miu, Burberry and Valentino have increasingly turned to WhatsApp to correspond with high-net-worth customers, alerting them to new product drops ...

WhatsApp is bolstering its shopping experience for both merchants and users through a new feature called Flows, which will let users complete tasks such as picking a seat on a flight or booking an ...

In the coming months, merchants on Meta’s encrypted instant messaging service WhatsApp will begin to see a wider range of tools they can use to offer services to their customers, such as booking ...

A new WhatsApp scam is fooling many Singaporean users. WhatsApp messenger logo is pictured on a phone screen in Moscow on August 26, 2021. - Russia has fined Facebook, Twitter and WhatsApp for failing ...

WhatsApp is branching out beyond text messages and emoticons. This week, the company revealed Flows, a new feature designed to let you shop without leaving your chat window. Businesses can offer menus ...

WhatsApp incorporates the function of shopping carts for businesses, offering a new intuitive experience for users that allows companies to keep track of orders and increase their sales. This tool is ...

In a first-of-its-kind initiative that will revolutionize Indian retail, Meta and Jio Platforms have announced the launch of the end-to-end shopping experience on WhatsApp. India is one of WhatsApp’s ...

At its global Conversations 2025 event in Miami, Meta announced a series of new features that could significantly change how businesses use WhatsApp to interact with customers. The company is now ...