Luxury store sales associates from brands including Miu Miu, Burberry and Valentino have increasingly turned to WhatsApp to correspond with high-net-worth customers, alerting them to new product drops ...

is editor-at-large and Vergecast co-host with over a decade of experience covering consumer tech. Previously, at Protocol, The Wall Street Journal, and Wired. WhatsApp users in India can now do their ...

In the coming months, merchants on Meta’s encrypted instant messaging service WhatsApp will begin to see a wider range of tools they can use to offer services to their customers, such as booking ...

A new WhatsApp scam is fooling many Singaporean users. WhatsApp messenger logo is pictured on a phone screen in Moscow on August 26, 2021. - Russia has fined Facebook, Twitter and WhatsApp for failing ...

WhatsApp is branching out beyond text messages and emoticons. This week, the company revealed Flows, a new feature designed to let you shop without leaving your chat window. Businesses can offer menus ...

WhatsApp incorporates the function of shopping carts for businesses, offering a new intuitive experience for users that allows companies to keep track of orders and increase their sales. This tool is ...

At its global Conversations 2025 event in Miami, Meta announced a series of new features that could significantly change how businesses use WhatsApp to interact with customers. The company is now ...

In a move to further build on the reliance on WhatsApp in one of its largest markets, the Meta-owned company launched new functionalities in Brazil to enable consumers to find, communicate and ...

What just happened? Meta announced the launch of the first ever end-to-end shopping experience on WhatsApp, reaffirming its super-app aspirations for the messenger platform. WhatsApp is adding in-app ...

Meta and an e-commerce venture between India’s Reliance Retail and Jio Platforms are bringing grocery shopping to WhatsApp in what they said was a global-first end-to-end shopping experience on the ...