Real Time AI Guidance, Automated Summaries, and In-Workflow Actions Inside 8x8 Agent Workspace Reduce Ramp Agent Time and After-Call Work Contact centers using real time AI-guided workflows are ...

Frontline team efficiency. Service and operations teams resolve issues faster, reducing agent workload and improving customer satisfaction. 8x8, Inc. announced new AI-driven and omnichannel ...

CAMPBELL, Calif.--(BUSINESS WIRE)--8x8, Inc. (NYSE: EGHT), a leading integrated cloud communications platform provider, today announced that DMV Veterinary Centers, 24-hour emergency and specialty pet ...

AI’s takeover of tasks people used to do is helping change the CX provider's pricing model away from seats and toward usage, ...

New AI-powered capabilities, rising adoption, and strategic customer wins reinforce 8x8’s position as a global leader in intelligent customer experience Customer adoption of 8x8’s AI-powered solutions ...

8x8, Inc. (NASDAQ: EGHT), a leading global business communications platform provider, releases Q4 FY26 momentum metrics across its AI-powered customer experience and communications API solutions.

Real Time AI Guidance, Automated Summaries, and In-Workflow Actions Inside 8x8 Agent Workspace Reduce Ramp Agent Time and After-Call Work Embedded directly in the 8x8 Agent Workspace, 8x8 Smart Assist ...

CAMPBELL, Calif.--(BUSINESS WIRE)--8x8, Inc. (NASDAQ: EGHT), the industry’s most integrated platform provider for customer experience (CX), is fast-tracking the next phase of AI-powered engagement by ...