Japanese manufacturers adopted quality-control theories developed by American experts to rebuild the Japanese industrial base after the Second World War. Japanese experts such as Dr. Kaoru Ishikawa ...
Will Kenton is an expert on the economy and investing laws and regulations. He previously held senior editorial roles at Investopedia and Kapitall Wire and holds a MA in Economics from The New School ...
Editor's Note: IndustryWeek has been reviving archived articles of interviews conducted by our editors with the "gurus" of quality -- Deming, Juran, Crosby, and in this article, Armand V. Feigenbaum, ...