Global insurer Allianz is moving beyond case-centric towards object-centric process mining to help it really understand the customer journey. Allianz is one of the world’s leading insurance companies ...

Modern businesses and organizations are constantly confronted with the need for transformation. Whether it's adapting to emerging technologies, responding to market shifts or navigating unprecedented ...

Shifting from examining frustrating issues in isolation to a systems thinking approach that identifies the patterns shaping ...

Book Freak is published by Cool Tools Lab, a small company of three people. We also run Recomendo, the Cool Tools website, a YouTube channel and podcast, and other newsletters, including Recomendo ...

This Collection supports and amplifies research related to SDG 3- Good health and wellbeing. The paradigms of action theory and control theory dominate both science and practice, based on the belief ...