Plans for agentic shopping assistants are under way at Australia’s major companies. Guardian Australia tested the technology after a string of mishaps ...

Retail’s embrace of artificial intelligence has pushed bots to new corners of the shopping experience — and not just for new products or traditional e-tailers, but also secondary sales platforms like ...

Tech companies are rushing AI shopping bots to market ahead of the holidays, yet multiple tools recommend identical generic gifts like cozy bathrobes. Amazon has sued Perplexity and blocked outside AI ...

Interview with Tom Howe, Director of Insights Engineering at Hydrolix, on how companies and consumers should view bots as the ...

Amazon.com Inc.’s AI-infused Rufus shopping assistant has new features that make it a “faster, more useful, state-of-the-art shopping companion.” Google’s agentic checkout feature “can do the heavy ...

Jason Kent, hacker in residence at Cequence Security, says most retailers are applying 1970s solutions to the modern (and out-of-control) shopping-bot problem, and offers alternative ideas. In the ...