Short Message Service (SMS) has been around for decades, but it’s no longer just for personal chats. Today, businesses rely on texting to reach customers directly, promote products and share important ...

MINNEAPOLIS--(BUSINESS WIRE)--Total Expert, the FinServ leader in customer engagement software, today launched Engage SMS, a purpose-built text messaging tool that enables lenders to create compliant, ...

SAN FRANCISCO--(BUSINESS WIRE)--There’s a shift in the way Microsoft Teams users communicate, and Clerk Chat, a leading conversational messaging platform, is at the forefront of this technological ...

Microsoft now supports SMS messaging in Teams Chat, meeting a highly-requested user need. Teams users had been disappointed by the lack of SMS support, yet now have a reason to stay. SMS support is ...

Josh Lowensohn joined CNET in 2006 and now covers Apple. Before that, Josh wrote about everything from new Web start-ups, to remote-controlled robots that watch your house. Prior to joining CNET, Josh ...

Like any marketing strategy, businesses are always searching for the best way to interact with their customers — and SMS text messages still proves to be the most effective. Yet, surprisingly, only 35 ...

The future of healthcare will have to be patient-centered, which is why it’s crucial that healthcare providers invest in and comply with communication systems that can streamline processes for ...