Customers in select markets can return items weighing 1 to 15 pounds through doorstep return pickup handled by USPS.

Alongside fast, free shipping, the ability to easily make returns is one of the main perks of Amazon Prime. While most items sold by Amazon qualify for the retailer's convenient return options, there ...

Over the years, Amazon has become notorious for its convenient returns process, allowing free returns on most products and often even allowing customers to return their products without a box or a ...

With more than a decade of experience, Nelson covers Apple and Google and writes about iPhone and Android features, privacy and security settings, and more. However, after the dust settles and you've ...

(NEXSTAR) — Suddenly received a refund from Amazon, even though you haven’t returned anything in a while? You’re not alone. Several Amazon customers said they recently received refunds for purchases ...

HOUSTON — A new class-action lawsuit claims Amazon has been reversing some of the instant refunds it issues to customers after product returns, leaving some shoppers on the hook weeks later. Many ...

Have you recently received a text claiming you can get a refund from Amazon for an order issue? While the promise of a full refund may sound tempting, you should ignore the text and report it. It's ...