Electronic health record data can identify gaps in maps used for quality improvement for high-risk processes such as hospital discharge when using the Failure Mode and Effects Analysis (FMEA) approach ...

One of the most crucial — and often most challenging — steps in changing hospital processes is gaining buy-in from physicians and staff. For changes in areas such as information technology, the ...

Improving patients’ shared decision-making abilities in healthcare requires arming them with timely, accurate, patient-centered education.

Continuous electronic monitoring with telemetry is an important hospital practice for monitoring patients who are at high risk of serious cardiac events. Unfortunately, it is often overutilized. When ...

“At the heart of improvement is small testing for change,” says Julie Kliger, MPA, BSN, RN, founder and principal of The Altos Group. Ms. Kliger has learned the value of conducting small tests of ...

The growth of scientific management in the early 20th century equipped the business community with various tools designed to reduce costs and improve efficiency. In most companies today, organized ...

The Department of Radiology at Baylor College of Medicine is committed in our pursuit of high-value health care. Quality improvement is a continuous process that drives our efforts. Our Quality ...