What had been called Microsoft CRM 2.0 and then CRM 2005 will officially be dubbed Microsoft CRM 3.0, said Brad Wilson, general manager for Microsoft CRM. The product is still set to be released to ...
Salesforce is overhauling its revenue reporting from FY27 to align with its AI-first Agentic Enterprise strategy, while Microsoft and Zoho roll out deeper AI integrations in their CRM platforms.
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