Jet2 has apologised for the unfortunate incident, which took place in September 2023, blaming it on "human error" and issues with the special assistance services at Bristol Airport.

Jet2 has now issued an apology for what they described as a "human error" and blamed it partly on the third party special assistance provider at Bristol Airport.

Special assistance staff can help through the departure gate and on to the aircraft. ... Jet2 aso offers extra help for speedy check-in at some airports, such as Palma de Mallorca.

Linda Trestrail, 69, and Wendy Russell, 71, have hit out at Jet2 as despite multiple checks, they ended up on the wrong flight. ... including with the third-party special assistance provider.

Jet2 has apologised for a “human error”, blaming it partly on a third party special assistance provider at Bristol Airport. Linda, of Plymouth, Devon, said: “You hear of bags going on the ...

Jet2 holidays, the package holidays you can trust - yeah right.' ... we have of course investigated it as a matter of urgency, including with the third-party special assistance provider.

Jet2 have now issued an apology for what they described as a "human error" and blamed it partly on the third party special assistance provider at Bristol Airport. The airport said it was to ...

Jet2 holidays, the package holidays you can trust - yeah right." The pair were given travel assistance at the UK airport and helped onto the shuttle bus and onto the plane.

A Jet2 flight to Tenerife was forced to make an unscheduled landing some 300 miles away from its scheduled destination after a passenger required "medical assistance".

The new partnership is part of Jet2.com and Jet2holidays’ Assisted Travel Service. The company said the service aims to ensure that any customer who needs assistance can request it and utilise ...