No one is perfect. We all make mistakes, disappoint people we care about and fall short from time to time. We know that’s true and yet, it is tough to be criticized. It can make us feel like a failure ...

Great leaders know feedback isn’t just about what you say — it’s how you say it. The right approach keeps teams motivated and service sharp. When used strategically, the “compliment sandwich” builds ...

Mostly feedbacks are given with good intentions, but it often leaves people with a sense of defensiveness or offence. The feedback maynot be wrong but maybe the delivery process is unsafe. The key ...