The aircraft involved was one of the airline's 27 Boeing 787-8s and among the earliest Dreamliners delivered to the airline.

The aircraft was under the command of Captain Sumeet Sabharwal, a Line Training Captain with over 8,200 flying hours, alongside First Officer Clive Kundar, who had logged 1,100 hours of flight time. The jet involved was delivered to Air India in January 2014, making it over 11 years old.