At the heart of the case is FedEx Ground Package System Inc.'s use of what it calls independent service providers. Under this ...

You can file a claim for a missing FedEx package within nine months of its shipment date through the company's Express, Ground, or Freight services.

What should you do if FedEx can't delete your account? It happened to one of our readers. Here's how we solved the problem.

Q: My wife and I shipped two suitcases from Iowa to Norway for a cruise using FedEx (via Luggage to Ship). The luggage ...