When people at every level contribute to how work gets done, you don’t just gain efficiency. You gain resilience.

Please provide your email address to receive an email when new articles are posted on . It is estimated that at least 12 million people in the United States are affected by diagnostic errors each year ...

It's best to pursue excellence mainly for its own sake, not just in hopes of some external reward. Why? Even when you deserve a reward, it may come infrequently. Also, we tend to enjoy a reward only ...