Computer giant Dell suffered heavy criticism when it outsourced much of its customer support phone service overseas a number of years ago. But what happens when companies go a step further — when ...
eBay has begun testing a new instant-messaging-based customer support feature. The feature, which eBay will test for the next eight weeks, enables people to chat with customer service representatives ...
The online auction site announced Thursday that it's debuting a new work-from-home program, eBay@Home, that will create about 300 remote, full-time customer service positions, with 120 of them ...
EBay Inc., responding to seller anger about some planned fee increases, plans to lower some listing fees and expand customer-support services. After listening to feedback from sellers, the online ...
ATLANTA--(BUSINESS WIRE)--OpenSpan Inc., an industry pioneer in automation and intelligence solutions designed to gain insight into employee productivity, simplify transactions and engage employees ...
Belk, a privately owned department store chain, has renewed its contract with eBay Enterprise to manage customer service operations. As part of the agreement, eBay Enterprise will provide Belk with ...
SAN FRANCISCO (MarketWatch) -- EBay Inc. said late Tuesday that it will shut a customer service facility in Vancouver, Canada, which employs roughly 700 people. The facility is expected to close by ...
Some results have been hidden because they may be inaccessible to you
Show inaccessible results
Feedback