Each year, defective, faulty, or misused food products cause severe injuries to customers. In some cases, these mishaps also result in product recalls, negative publicity, and a loss of customer ...

A notice posted to the Federal Register has consumer advocates concerned that it could soon become harder to file a complaint ...

Around four suspected overdoses, either fatal or nonfatal, in Warren County have been reported to staff in a 24-hour period, according to the Alliance for Positive Health. NEWS10's Anthony Krolikowski ...

Over the last eight years, our NBC 5 Responds and Telemundo 39 Responde teams have logged more than 61,000 consumer concerns and helped recover $6.35 million on behalf of North Texans. We wanted to ...

The Federal Motor Carrier Safety Administration is seeking public input by July 7 about its planned revision to the National Consumer Complaint Database that handles complaints against unsafe and ...

No matter how focused your business is on customer satisfaction, the occasional complaint is inevitable. Whether they occur in person at a physical store or through online channels, these complaints ...

Subscribe to The St. Louis American‘s free weekly newsletter for critical stories, community voices, and insights that matter. Sign up The Missouri Public Service Commission has amended its rules to ...

(WHTM) — When calling the utility company seems to go nowhere, Pennsylvania has a process for that. The state’s Public Utility Commission oversees 7,000 entities providing utilities — this includes ...

New York state recently saw a record number of flu cases, according to the New York State Department of Health. NEWS10 spoke with the commissioner and a local pharmacist about the skyrocketing cases ...