Traditional telephony involves capacity planning around the busiest "hour" of the busiest day of the busiest week of the year. Since many cloud services use utility pricing models, it can be ...

IRVINE, CA--(Marketwired - July 22, 2014) - Toshiba America Information Systems Inc., Telecommunication Systems Division (Toshiba - www.telecom.toshiba.com) today announced that its VIPedge® ...

Globally, market dynamics are evolving as telecom carriers reorient toward software-based offerings, while hyperscale cloud providers and specialized vendors compete to deliver advanced, ...

I’ve recently been working with a client on the Gulf Coast – Hurricane Alley, as we like to call it – that is interested in replacing its traditional IP PBX system with a cloud-based telephony system.

Cloud-based tools have of late become the ubiquitous business aid and are among the top technology trends that have the potential to re-shape businesses. One of the significant riders on the cloud ...

The Indian healthcare industry is growing annually at 16.5% and is poised to touch $280 billion next year. It serves hundreds of millions every year, making it one of the largest in the world. Over ...

One of the most important things these days while managing small businesses and startups is to totally get rid of the hassles that come along with telephony. Being able to manage customers on inbound ...

From providing midday meal data collection for state government programs, to maintaining smooth interaction with customers in the e-commerce sector, to providing various solutions to SMEs and startups ...

I guess "Cloud" is the current buzzword. After reading about cloudwashing in "Will the real private cloud please stand up?", I started to think about it in our industry, Telecom. Does, taking a PRI ...

Comes out with a new plug-in that enhances the power of ShoreTel telephony in the customer’s Client of Choice Cloud communications will revolutionize the way businesses connect with customers Cloud ...