This guide was reviewed by a Business News Daily editor to ensure it provides comprehensive and accurate information to aid your buying decision. Even if you believe you’ve developed the best product ...

Knowing how to convert leads into customers isn't enough these days. You need to know which high-value customers will generate the most sales. You need to be able to build customer loyalty. And you ...

Social CRM has earned widespread appreciation as a real business tool. It’s no longer an idea or a theory or a hunch. However, it’s still a new idea, and many are approaching it with trepidation ...

The CRM analytics market was valued at $7.96 billion in 2019 and is expected to reach a value of $16.42 billion by 2025, growing at a compound annual rate of 12.8 percent, according to a report by ...

A mainstay of summer is the backyard barbecue, and one of the key ingredients to a successful one is the weather. Some people glance at a clear sky and light up the grill; others consider aching ...

The customer is king again. After decades of mass-market driven customer outreach, which typically lumped customers in large, homogenous segments, a complex mix of socioeconomic factors coupled with a ...

Following the launch of Dynamics CRM 2015 last November, Microsoft on Monday announced a Spring update to the software that promises new social, mobile and analytics capabilities along with closer ...

eSpeaks host Corey Noles sits down with Qualcomm's Craig Tellalian to explore a workplace computing transformation: the rise of AI-ready PCs. Matt Hillary, VP of Security and CISO at Drata, details ...

In a world where digital interactions are king, CRM systems have become the chessboard on which businesses maneuver for success. No longer just databases, these systems are now the engines driving ...

Nutshell reports that startups must choose CRMs based on growth stages, ensuring alignment with current needs and planning ...