Microsoft releases new Dynamics 365 Contact Center routing controls, giving admins more precise control over consults and ...

Microsoft Dynamics 365 is a comprehensive customer relationship management (CRM) solution packed with advanced features enhanced by AI capabilities. It offers a robust set of tools to help businesses ...

Microsoft says it will be opening two cloud facilities in South Africa, potentially beating AWS and Google to offering a datacenter presence on the continent. However, Microsoft won't be physically ...

At Microsoft, our cloud services are underpinned by a foundation of trust and as the psychology Professor Jeffry A. Simpson writes “Trust involves the juxtaposition of people’s loftiest hopes and ...

Every four weeks Clive Rossiter and the Single Business Service team roll out new features and functions to the Department’s core business platform, injecting efficiencies and overcoming roadblocks.

Microsoft Dynamics 365 is a Customer Relationship Management (CRM) software from the big tech firm used by millions of employees around the world. The platform can perform tasks for a variety of ...

Microsoft Dynamics 365 CRM is a robust, AI-powered customer relationship management platform designed to elevate customer service operations and enhance overall business efficiency. By seamlessly ...

Microsoft capped off its fiscal 2018—a year that saw a sweeping re-organization impacting its sales teams and channel partners alike—with strong revenue growth across its cloud, productivity and PC ...

Have you ever felt overwhelmed by the complexity of managing multiple business processes, from customer relationships to financial operations? You’re not alone. Many organizations struggle to balance ...

Flinders University has transitioned to using Microsoft's three clouds -- Azure, Microsoft 365, and Dynamics 365 -- as part of its strategy to use "disruptive technology" to become one of the top 10 ...

How to Choose the Right Microsoft Dynamics Partner for your Business Your email has been sent Choosing a Microsoft Dynamics 365 partner is as critical as choosing the platform. This guide shows how to ...