When something goes wrong with one of your household appliances, your first reaction might be to call customer service or your warranty provider. But BBB Scam Tracker is seeing increasing reports of ...

If you're expecting a good customer service experience when you need a repair on a major appliance, don't hold your breath. A recent Consumer Reports National Research Center survey of more than ...

In her eight years as a content writer and researcher, Alison has published more than 450 home improvement articles and has delved into nearly every topic, including solar, moving and landscaping. In ...

When an appliance starts throwing error codes, you might think you’re in for an expensive professional repair—but there's another option. When not writing, Jeff ...