Taking care of the customer is not a new idea. Most businesses take great pains to meet the needs of their customers in the hope they will remain active and may help attract new customers through ...

With the IT spending slump showing no undisputed signs of recovery, solution providers have been wracking their brains trying to strengthen their relationships with existing clients. Why? According to ...

CableTV.com has released its annual customer satisfaction awards. Spectrum secures bragging rights in multiple categories. DRAPER, UT, UNITED STATES, January 5, 2026 /EINPresswire.com/ — CableTV.com ...

Americans' satisfaction with companies is showing signs of declining in 2024 after riding a high when the economy rebounded following the coronavirus pandemic. Customer satisfaction dipped 0.1% in the ...

TROY, Mich.--(BUSINESS WIRE)--A combination of improved business outlooks, stabilizing rates and improved communications have helped business customer satisfaction with electric utilities ...

ANN ARBOR, Mich.--(BUSINESS WIRE)--Good news for the travel industry: Not only are folks giving in to wanderlust again, but they’re enjoying all the accommodations along the way. According to the ...

One of the most telling indicators of success goes beyond revenue figures and market reach—it's the level of customer satisfaction with your business’s products or services. An exceptional customer ...

TROY, Mich.: 13 June 2023 — Nearly one-third (31%) of U.S. auto insurance customers say they experienced a rate increase during the past year as the industry raises rates an average of 15.5% 1 and ...

TROY, Mich.: 7 Nov. 2024 — Customer satisfaction with the vehicle purchase process continues to rise as new-vehicle inventory and pricing improve year over year, according to the J.D. Power 2024 U.S.

Reliability matters when you watch a lot of live TV. An unexpected service outage can spoil your Super Bowl or TV-series ...