Learn how Senior Director of Loyalty and CRM Rachel Dorfman and her peers work in tandem to help the company’s customers ...

Learn what a CRM database is, key features to look for, benefits, and best practices to help you choose and optimize the ...

Discover the best personal CRM tools to manage your relationships and boost productivity effortlessly. Compare and explore ...

The CRM market is growing rapidly, driven by cloud adoption, personalization, and AI technologies, with strong demand across various sectors.Pune, March 19, 2025 (GLOBE NEWSWIRE) -- Customer ...

Reaching a customer segment that wouldn’t typically seek your services requires careful positioning and outreach.

Customer success and account management strategies help organizations grow in different ways. Customer success focuses on loyalty, while account management focuses on revenue. Continue Reading ...

Understanding your ideal customers requires continuous research, segmentation, behavior analysis, and relationship-building.

AI agents will offer integrated capabilities that allow consumers to control multi-process functions unlike existing AI that ...

In this regard, Adobe is following the lead of Salesforce, which dominates the customer relationship management software ...

Customer relationship management (CRM) technologies are the most valued in the finance function, according to a survey by Gartner. The Gartner survey of 383 finance leaders taken in October 2024 ...