The teen was influenced to “come home” by a personalized chatbot developed by Character.AI that lacked sufficient guardrails, the suit claims.

A mother is suing the makers of an artificial intelligence chatbot that she claims encouraged her teenage son to take his life. There are claims AI chatbots may make people feel less alone, but there is also valid concern over the harm that could potentially come from such “relationships” forming.

A Florida mother has sued artificial intelligence chatbot startup Character.AI accusing it of causing her 14-year-old son’s suicide in February, saying he became addicted to the company’s service and deeply attached to a chatbot it created.